Effective Date: 10/15/25

All sales are final.

Due to the handmade and/or digital nature of our products, we do not accept returns, exchanges, or offer refunds once a purchase has been completed.

Please review all product descriptions carefully before purchasing. If there is an issue with your order (for example, it arrives damaged or incorrect), please reach out to hello@crochetwithkelsea.com within 7 days of delivery, and we’ll do our best to help.

Custom orders are accepted based on availability. Filling out a custom order form does not guarantee acceptance — if your request is approved, you’ll receive confirmation before payment is collected.